QUALITY POLICY
Our Quality Policy is to be consistent with the purpose and context of our organization. It provides a framework for the setting and review of objectives in addition to our commitment to satisfy applicable customers’, regulatory and legislative requirements as well as our commitment to continually improve our management system.
Our policy is also to meet the requirements of other interested parties and in meeting our social, environmental, charitable, regulatory and legislative responsibilities.
- ISO
QMS
Awards.
Customer focus:
As an organization, we have made a commitment to understand our current and future customers’ needs; meet their requirements and strive to exceed their expectations.
Engagement of people:
As an organization, we recognise that people are the essence of any good business and that their full involvement enables their abilities to be used for our benefit.
Process approach:
As an organization, we understand that a desired result is achieved more efficiently when activities and related resources are managed as a process or series of interconnected processes.
Relationship management:
AMS Insurance Brokers Ltd recognises that an organization and the relationship it has with its external providers are interdependent and a mutually beneficial relationship enhances the ability of both to create value.
Leadership:
Our Top Management have committed to creating and maintaining a working environment in which people become fully involved in achieving our objectives.
Improvement:
We have committed to achieving continual improvement across all aspects of our quality management system; it is one of our main annual objectives.
Evidence-based decision making:
As an organization, we have committed to only make decisions relating to our QMS following an analysis of relevant data and information.